Fixing Laptop Keyboard Issue: Apostrophe Key Not Working

Hi,

A user raised the issue in IT stating that she is having issues in typing apostrophe key. One of my colleague went to check the issue. It was very new laptop which was issued to the user. When he checked the issue he found out that the key is not even working in notepad and when she typed the other keys then its gets displayed. He asked me to log the complaint in the manufacturer. But when I checked the same key using the utility manufacturer provides over its website to check the keyboard issue then it was working fine. I was little hesitate to log the complain seeing this and was working on other manufacturer laptops and thought of checking the same in those laptops and found same issue.

I checked the keyboard settings and other options but which solved my issue is to open language from control panel and I observed their were two keyboard selected one is US and other is US international. I removed the US International keyboard from their and typed again. It worked like charm.

Also You can check the below steps to resolve the issue.

Here are the steps to fix the laptop keyboard issue with the apostrophe key not working due to the US International keyboard setting:

Begin by accessing the Control Panel on your laptop. You can do this by clicking on the Start button and selecting Control Panel from the menu.

In the Control Panel, locate and click on the "Language" or "Region and Language" option. This will open the language settings for your computer.

In the language settings window, you will see a list of installed keyboards. Look for the keyboard layout labeled "US International" and select it.

Click on the "Remove" or "Delete" button to remove the US International keyboard layout from your system.

After removing the US International keyboard layout, ensure that the only remaining keyboard layout is "US" or "United States." If any other keyboard layouts are present, remove them as well.

Once you have removed the US International keyboard layout and any other unnecessary layouts, click on the "Apply" or "OK" button to save the changes.

Test the keyboard by opening a text editor such as Notepad and try typing the apostrophe key. It should now work properly.

By following these steps, you should be able to resolve the issue with the apostrophe key not functioning on the laptop due to the US International keyboard setting.

Regards, IIS